What brand of servers/hardware do we use?
IBM
What are the hardware specs of these servers?
8GB RAM, Dual-Core Intel Xeon CPU.
If something breaks, do you have spare parts to fix it immediately?
24/7, 2 hour response warranty support.
What kind of maintenance plan do we have with our hardware provider?
24/7, 2 hour response warranty support.
In the case of a loss, how quickly can we restore from a backup and get a client back up and running?
Within 2-4 hours.
What kind of connection to the Internet do we have?
Full duplex 100Mbps connection.
What are the connection specs we have available (Bandwidth Availability, speed)?
We use Maxnet:
http://www.maxnet.co.nz/home/data_centre/colocation_facility.php
http://www.maxnet.co.nz/hosting/high_availability_rackspace.php
- 1 Users Found This Useful
