Scope for ServerSnack, NZWebhost and Ultimo
Passwords
FTP
cPanel
Reset
Emails
Checking email delivery
Enabling spam assassin
Configuring clients for first time use
Use SMTP out going
Website Transfers (New Client)Enabling spam assassin
Configuring clients for first time use
Use SMTP out going
Custom PHP.ini for register_globals or .htaccess for settings required to run website NOT URL rewrites
Granting access to SSH not configuration and discretion should be used.
Out-of-scope / Billable
Custom FTP Customer should complete themselves under Cpanel. $20
Teamviewer/Logmein - $100 pH
Onsite callout - $100pH - $60 callout
Customer DNS Changes $30
MX Records
A Records
CNAME
Adding Sub-domain (Customer is able to use cPanel to do this)
URL Redirection $20+GST
Customer provided SSL certificate install $20
Dedicated IP $40pA
Any web development at hourly billable rate or per quote
Provide full backup or backup restore to client upon request (only full backup not individual files) $20+GST + postage/handling if needed
Custom back up restore of individual files or databases/data charge at hourly rate
